88wi operates under a defined policy framework that sets out what you can expect from us, what we expect from you, and how access is determined by your local law and eligible region. Read through each section to understand the scope of these terms before using your account.
Jurisdiction-dependent access
Account holder rights
Published contact routes
Policy scope defined
LEGAL POLICY POSTURE
How Our Policy Framework Works
These terms govern the relationship between you and 88wi from the moment you open an account. Access to our platform — including the account wallet, transaction history, and any services connected to it — depends entirely on whether use is permitted under the laws of your local jurisdiction and whether your region falls within our eligible territories. We do not make legal determinations on your behalf. It is your responsibility to confirm that access is lawful where you are located before proceeding. Where local law is unclear or contested, we recommend seeking independent advice. Our policy applies uniformly to all account activity: deposits made through bKash, Rocket, or Upay; withdrawals processed back to those same wallets; and any account adjustments made through the settings panel. Each of these actions is subject to the terms stated here. We reserve the right to update these terms when regulatory conditions change, and we will publish any material changes in the policy section of the site. Continued use of your account after a policy update constitutes acceptance of the revised terms. If any part of this policy conflicts with applicable local law, the local law prevails.
bKash
Rocket
Upay
Account wallet
Transaction records
WHAT THIS COVERS
Scope of These Legal Terms
Understanding what falls inside and outside this policy helps you use your account with clarity. The four areas below define the boundaries of our legal framework.
Account Access
This policy covers how you open, use and close your 88wi account. Eligibility for account access depends on your local law and the region you are accessing from. We do not extend access to regions where use is prohibited.
Transactions
All deposits and withdrawals processed through your account — whether via bKash, Rocket, Upay or another configured route — fall within this policy. Transaction records visible in your account panel are the authoritative reference for all completed activity.
Site Content
The games, odds displays, promotional notices and account-area content published on 88wi are covered by these terms. Content is provided for use by eligible account holders only and may differ by region depending on availability.
Third-Party Services
Payment processors, mobile wallet providers and any external service linked from your account operate under their own separate terms. Our policy does not extend to those services. Any dispute with a third-party provider must be raised directly with that provider.
YOUR ACCOUNT ENTITLEMENTS
Practical Rights Available to You
Under this policy, you have several concrete actions available to you at any point while your account is active. You can review your full transaction history directly from the account panel — every deposit and withdrawal is logged there with a timestamp and the payment method used, whether that is bKash, Rocket or Upay. If any account detail is incorrect — your registered mobile number, your linked wallet reference or your contact information — you can raise a correction request through the support route. We will confirm receipt and process the correction in line with our verification steps. You also have the right to ask questions about how your data is held, request that we clarify a policy point, or submit a formal query about a transaction. These rights sit with your account throughout its active life. Where a request requires identity verification, we will tell you exactly which steps to follow in the account area. We do not limit the number of queries you can raise.
Review Records
Open the account panel to see a full log of your transactions, including the wallet method, amount and date for every completed deposit or withdrawal.
Correct Account Details
Submit a correction request through our support route if your registered mobile number, wallet reference or contact details need updating. Verification steps will be shown in the account area.
Raise a Policy Question
If any part of this policy is unclear, contact us through the published support channel. We will respond with the specific policy clause or account rule that applies to your question.
Request Data Clarification
You may ask at any time what account data we hold. We will confirm the categories of data associated with your account and the purpose for which each is retained, as set out in our data handling section.
POLICY CONTACT PATHS
How to Reach Us on Policy Matters
If you have a question about these legal terms, a transaction record, or an account entitlement, use one of the contact routes published on our site. We handle policy queries through the same channels as general account support.
Live Chat
The live chat option in your account area connects you directly to our support team. Use this route to raise a policy question, query a transaction or request a correction to your account details.
Email Support
Send a written policy query to the email address listed in the contact section of our site. Email is suited to formal requests — data clarification, account correction requests or written acknowledgement of a policy point.
Account Help Centre
The help centre inside your signed-in account area contains published answers to common policy and transaction questions. Check there first — many account entitlement questions are answered without needing to contact support directly.
HOW WE HANDLE THIS
Data, Cookies, Security and Retention
Our approach to account data and site security is built around what we can actually evidence and maintain consistently. Each area below explains the operational reality behind our policy commitments.
Data Handling
We collect only the account data needed to operate your wallet and process transactions through bKash, Rocket or Upay. Data collected at registration is used for account verification and transaction processing — nothing beyond that stated purpose.
Cookies and Tracking
Our site uses cookies to maintain your session state and remember account preferences. You can adjust cookie settings through your browser at any time. Continuing to use the site without changing settings is treated as acceptance of the current cookie configuration.
Account Security
Your account is protected by the login credentials you set at registration. We do not store payment credentials from bKash, Rocket or Upay beyond what is needed to process a single transaction. If you suspect unauthorised access, contact us through the live chat route immediately.
Retention and Deletion
Transaction records are retained for the period required by applicable regulations in eligible regions. When an account is closed, we follow the retention schedule set out in the data section of our policy. You can request confirmation of your retention period via the email support route.
POLICY QUESTIONS ANSWERED
Legal Policy — Questions We Get Asked
These are the questions account holders most commonly raise about our legal terms, user rights and policy scope.
Does 88wi's policy apply to me if I am in Bangladesh?
Access to 88wi depends on your local law and whether your region is within our eligible territories. We do not make that determination on your behalf. Check whether access is lawful in your location before opening or using an account.
Where can I find my transaction records under this policy?
Your full transaction history is in the account panel once you are signed in. Every deposit and withdrawal — including those processed via bKash, Rocket or Upay — is logged there with the date, method and status of the transaction.
How do I correct an error in my account details?
Raise a correction request through our live chat or email support route. Tell us which detail is incorrect — your registered mobile number or wallet reference — and we will confirm the verification steps needed to update your account.
What data does 88wi hold on my account?
We hold the registration details you provided, your transaction history and the wallet methods linked to your account. You can request a written confirmation of the data categories we retain by contacting us via the email support address published on site.
Can I ask for my account data to be deleted?
Yes. Submit a deletion request through our email support route. We will apply the retention schedule required by applicable regulations in your region. Any period we are legally required to retain a record will be explained in our response.
What happens if the policy terms are updated?
We publish material policy changes in the legal section of the site. Continuing to use your account after an update is posted constitutes acceptance of the revised terms. If you disagree with a change, contact us before continuing to use your account.